THE BLOG

Under DGCA norms, if your checked-in baggage is lost, delayed or damaged on a domestic flight, the airline’s liability is capped at ₹20,000 per passenger. For international flights, the cap is much higher — up to 1,131 Special Drawing Rights (SDR) per passenger, which typically works out to over ₹1 lakh depending on currency rates. Real passengers have had to fight hard to get what they’re owed: one traveller reportedly won ₹2.74 lakh after a six‑year legal battle for lost ba

Sometimes your flight doesn’t cancel or delay — it lands somewhere else entirely. That’s a diversion, and you still have rights. If you’re stuck at an alternate airport for more than 2 hours, airlines are expected to provide disembarkation, refreshments and basic facilitation while you wait. If they bus you to a different airport or terminal from what you booked, the airline has to bear that transfer cost — not you. However, when airlines claim “force majeure” or “extraordina

Overbooking is when more tickets are sold than seats available — and if you’re the unlucky one denied boarding, Indian rules are very clear about compensation. If the airline gets you on another flight that leaves within 1 hour of your original schedule, they don’t owe you compensation (just the alternate seat). But if the alternate flight is 1–24 hours later, they must pay you 200% of your one-way basic fare plus fuel surcharge, capped at ₹10,000. If they put you on somethin